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The effect of innovation components on organisational performance: case of the governorate of Golestan Province

Elahe Hosseini, Aidin Salamzadeh, Mehdi Tajpour

2020International Journal of Public Sector Performance Management15 citationsDOI

Abstract

Innovation is a combination of the overall success of an organisation because of its efforts to modernise, improve and apply various aspects of innovation in the organisation. The purpose of this study is to investigate the effect of innovation components on organisational performance in the Golestan Province. This is an applied research, which is descriptive-correlative in terms of data collection. Thus, a 32-item structured questionnaire was adapted from the literature for hypotheses testing. The statistical population of the research consists of the management and staff members of the Golestan provincial government. According to Cochran's formula, the research questionnaire was randomly distributed among 94 individuals in the research population. The data were then analysed with the SmartPLS 3 software using the structural equation modelling technique. Based on research findings, service innovation, administrative process innovation and technological process innovation have a significant impact on organisational performance.

Topics & Concepts

Knowledge managementBusinessStructural equation modelingData collectionStatistical populationGovernment (linguistics)PopulationService innovationProcess (computing)Descriptive researchService (business)Process managementQuestionnaireDescriptive statisticsMarketingComputer scienceSociologyMathematicsStatisticsSocial scienceDemographyOperating systemPhilosophyLinguisticsOrganizational and Employee PerformanceOrganizational Leadership and Management StrategiesBusiness and Economic Development
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