Blockchain: an inter-organisational innovation likely to transform supply chain
Lisa Laforet, Gisèle Mendy Bilek
Abstract
In current times, supply chains are gaining momentum because of customers’ many requirements, such as more flexibility, velocity, information, and traceability of products. Several factors can explain this phenomenon: the acceleration of technological innovations, which allow for better performance of systems and processes; globalisation of trade, fostering faster access to products for customers; and environmental responsibility, which drives customers to inquire about the sustainability of their purchases. In this scenario, the disruptive technology of ‘blockchain’ could be a solution to meeting these challenges. This system is characterised by high safety and traceability, and is becoming revolutionary in supply chains, which could have a substantial impact on companies. This exploratory study aims to investigate the current existing research on blockchain applied to supply chains and the main drivers and obstacles that companies face in implementing this technology. Interviews were conducted with ten companies to understand the motivations and risks of embracing this technology. The results show traceability and communication to be the main incentives for its deployment, while interoperability represents its main obstacle.