Courier satisfaction in rapid delivery systems using dynamic operating regions
Ramón Auad, Alan L. Erera, Martin Savelsbergh
Topics & Concepts
Customer satisfactionDelivery PerformanceLoyaltyComputer scienceService (business)Service delivery frameworkLoyalty business modelOrder (exchange)Delivery systemPoint (geometry)Competitive advantageBusinessOperations researchOperations managementMarketingService qualityProcess managementEngineeringGeometryMathematicsFinanceBiomedical engineeringTransportation and Mobility InnovationsUrban and Freight Transport LogisticsSmart Parking Systems Research