Embracing digital companions: Unveiling customer engagement with anthropomorphic AI service robots in cross-cultural context
Khalid Mehmood, Pradeep Kautish, Tejas R. Shah
Topics & Concepts
Context (archaeology)Customer engagementService (business)RobotBusinessCustomer serviceComputer scienceHuman–computer interactionMarketingGeographyWorld Wide WebArtificial intelligenceArchaeologySocial mediaAI in Service InteractionsSocial Robot Interaction and HRIDigital Marketing and Social Media