A conversation-based perspective for shaping ethical human–machine interactions: The particular challenge of chatbots
Grazia Murtarelli, Anne Gregory, Stefania Romenti
Topics & Concepts
ChatbotConversationPerspective (graphical)Engineering ethicsKnowledge managementComputer sciencePsychologySociologyData scienceArtificial intelligenceEngineeringCommunicationAI in Service InteractionsEthics and Social Impacts of AIDigital Economy and Work Transformation