Litcius/Paper detail

How artificial intelligence will affect the future of retailing

Abhijit Guha, Dhruv Grewal, Praveen K. Kopalle, Michael Haenlein, Matthew J. Schneider, Hyunseok Jung, Rida Moustafa, Dinesh R. Hegde, Gary Hawkins

2021Journal of Retailing302 citationsDOI

Topics & Concepts

Affect (linguistics)Value (mathematics)MarketingCustomer valueCustomer experienceBusinessCustomer needsKnowledge managementComputer scienceSociologyPolitical scienceCommunicationHierarchyLawMachine learningAI in Service InteractionsConsumer Retail Behavior StudiesBlockchain Technology Applications and Security