Using Empathy Mapping in Design Thinking Process for Personas Discovering
Waralak V. Siricharoen
2021Lecture notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering47 citationsDOI
Topics & Concepts
PersonaEmpathyDesign thinkingProcess (computing)Domain (mathematical analysis)Human–computer interactionComputer scienceConstruct (python library)User-centered designUser ResearchUser experience designKnowledge managementPsychologySocial psychologyMathematicsOperating systemProgramming languageMathematical analysisPersona Design and ApplicationsService and Product InnovationInnovative Human-Technology Interaction