The two faces of Artificial Intelligence (AI): Analyzing how AI usage shapes employee behaviors in the hospitality industry
Yunshuo Liu, Yanbin Li, Keni Song, Fulei Chu
Topics & Concepts
HospitalityHospitality industryMarketingPsychologyBusinessArtificial intelligenceKnowledge managementTourismComputer sciencePolitical scienceLawAI in Service InteractionsCyberloafing and Workplace BehaviorDigital Marketing and Social Media