On the dynamics of Zoom fatigue
Jesper Aagaard
Abstract
The COVID-19 pandemic has made videoconferencing tools an essential part of our lives as these tools are what allowed us to keep in touch in a time of social distancing. Having said that, however, many people have found virtual interactions to be surprisingly exhausting. This has given rise to the concept of Zoom fatigue. The purpose of this article is to explore the dynamics that give rise to this peculiar phenomenon. The article first discusses the concept of Zoom fatigue and critiques the brain-centrism of current explanations. It then proposes a more embodied approach to interaction, discusses the mediating role of technology in videoconferencing, and proceeds to presents a list of five videoconferencing dynamics that may induce Zoom fatigue: Awkward turn-taking, inhibited spontaneity, restricted motility, lack of eye contact and increased self-awareness. Finally, it is argued that these dynamics should make us temper our collective expectations about the hybrid future.