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Response Selection for Multi-Party Conversations with Dynamic Topic Tracking

Weishi Wang, Steven C. H. Hoi, Shafiq Joty

202041 citationsDOIOpen Access PDF

Abstract

While participants in a multi-party multi-turn conversation simultaneously engage in multiple conversation topics, existing response selection methods are developed mainly focusing on a two-party single-conversation scenario. Hence, the prolongation and transition of conversation topics are ignored by current methods. In this work, we frame response selection as a dynamic topic tracking task to match the topic between the response and relevant conversation context. With this new formulation, we propose a novel multi-task learning framework that supports efficient encoding through large pretrained models with only two utterances at once to perform dynamic topic disentanglement and response selection. We also propose Topic-BERT an essential pretraining step to embed topic information into BERT with self-supervised learning. Experimental results on the DSTC-8 Ubuntu IRC dataset show state-of-the-art results in response selection and topic disentanglement tasks outperforming existing methods by a good margin. 1

Topics & Concepts

ConversationComputer scienceSelection (genetic algorithm)Context (archaeology)Task (project management)Artificial intelligenceMargin (machine learning)Frame (networking)Encoding (memory)Machine learningNatural language processingTelecommunicationsCommunicationPsychologyEngineeringSystems engineeringPaleontologyBiologyTopic ModelingNatural Language Processing TechniquesSpeech and dialogue systems