SELECTION OF MOBILE NETWORK OPERATOR USING THE CRITIC-ARAS METHOD
Sara Bošković, Vesna Radonjić-Djogatović, Predrag Ralević, Momčilo Đobrodolac, Stefan Jovčić, A Baleentis, T Baleentis, A Misinas, D Diakoulaki, G Mavrotas, L Papayannakis, M Dobrodolac, P Ralevi, L vadlenka, V Radojii, M Dobrodolac, D Markovi, M ubrani-Dobrodolac, N Denda, M Dobrodolac, L vadlenka, M ubrani-Dobrodolac, S ievi, B Stanivukovi, Y.-K Fu, C Ghenai, M Bettayeb, M, K Ghorabaee, M Amiri, E Zavadskas, J Antucheviien, N Hassan, N Ahmad, W Malissa-Aminuddin, S Jovi, P Pra, M Dobrodolac, L vadlenka, S Jovi, V Simi, P Pra, M Dobrodolac, V Kerulien, Z Turskis, V Kutut, E Zavadskas, M Lazauskas, N Pehlivan, Z Grsoy, D Radovi, Stevi, D Pamuar, E Zavadskas, I Badi, J Antucheviiene, Z Turskis, P Ralevi, M Dobrodolac, D Markovi, S Mladenovi, P Ralevi, M Dobrodolac, L vadlenka, D arac, D uri, L Tupenaite, E Zavadskas, A Kaklauskas, Z Turskis, M Seniut, Z Turskis, E Zavadskas, Z Turskis, E Zavadskas, Z Turskis, E Zavadskas, V Kutut, P Vijay, V Krishnaveni, M Zamani, A Rabbani, A Yazdani-Chamzini, Z Turskis, E Zavadskas, Z Turskis
Abstract
Mobile Network Operators play an important role in the communication industry since there are several billions of customers using their services in the world. This paper solves a problem of Mobile Network Operator selection by a user. Therefore, a methodology proposed in this paper is of particular interest from the user's point of view. It can be applied as a decision-making tool that would support a customer in the process of evaluating and choosing a Mobile Network Operators. To rank the available Mobile Network Operators, the authors of this paper consider several criteria identified by the experts. The CRITIC (CRiteria Importance through Inter-criteria Correlation method) finds the importance of the criteria (weights), while the ARAS (Additive Ratio Assessment) method is used for ranking the alternatives and making a decision about the best possible alternative.