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Memolet: Reifying the Reuse of User-AI Conversational Memories

Ryan Yen, Jian Zhao

202422 citationsDOI

Abstract

As users engage more frequently with AI conversational agents, conversations may exceed their “memory” capacity, leading to failures in correctly leveraging certain memories for tailored responses. However, in finding past memories that can be reused or referenced, users need to retrieve relevant information in various conversations and articulate to the AI their intention to reuse these memories. To support this process, we introduce Memolet, an interactive object that reifies memory reuse. Users can directly manipulate Memolet to specify which memories to reuse and how to use them. We developed a system demonstrating Memolet’s interaction across various memory reuse stages, including memory extraction, organization, prompt articulation, and generation refinement. We examine the system’s usefulness with an N=12 within-subject study and provide design implications for future systems that support user-AI conversational memory reusing.

Topics & Concepts

Computer scienceReuseHuman–computer interactionWorld Wide WebEngineeringWaste managementAI in Service InteractionsContext-Aware Activity Recognition SystemsPersonal Information Management and User Behavior
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