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A system for educational and vocational guidance in Morocco: Chatbot E-Orientation

Omar Zahour, El Habib Benlahmar, Ahmed Eddaoui, Hafsa Ouchra, Oumaima Hourrane

2020Procedia Computer Science70 citationsDOIOpen Access PDF

Abstract

Chatbots are currently used in various online applications, most of the case for shopping or as a personal assistant. These chatbots offer a range of potential benefits, including personalization and 24/7 instant availability. These positive aspects of chatbots can be beneficial in the educational sector. They represent a new type of human-machine interface in natural language. However, chatbots in academia have received only limited attention, for example by providing organizational support for studies or courses and exams. This branch of research is just emerging in the scientific community, therefore, in our article, we set up a chatbot in the field of educational and professional guidance which is based on the theory of John Holland and the RIASEC questionnaire in order to determine the dominant type of personality of undergraduate and graduate students that wants to enter the job market.

Topics & Concepts

ChatbotComputer sciencePersonalizationSet (abstract data type)PersonalityVocational educationField (mathematics)Knowledge managementWorld Wide WebPsychologyPedagogySocial psychologyProgramming languageMathematicsPure mathematicsAI in Service InteractionsOrganizational and Employee PerformanceBlockchain Technology Applications and Security
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