Litcius/Paper detail

The convenience of shopping via voice AI: Introducing AIDM

Philipp Klaus, Judith Lynne Zaichkowsky

2021Journal of Retailing and Consumer Services115 citationsDOI

Topics & Concepts

OutsourcingAutomatic summarizationConceptual modelDatabase transactionMarketingBusinessConceptual frameworkConsumer behaviourComputer scienceArtificial intelligenceSociologyProgramming languageSocial scienceDatabaseAI in Service InteractionsDigital Marketing and Social MediaConsumer Retail Behavior Studies
The convenience of shopping via voice AI: Introducing AIDM | Litcius