Just Fun and Games? Utilitarian and Hedonic Chatbot Perceptions and Their Role for Continuance Intentions
Patrick Bedué
Topics & Concepts
ContinuanceClosenessChatbotValue (mathematics)PerceptionService (business)MarketingBusinessPsychologyAdvertisingSocial psychologyComputer scienceWorld Wide WebNeuroscienceMathematical analysisMathematicsMachine learningAI in Service InteractionsDigital Marketing and Social MediaTechnology Adoption and User Behaviour