Automatically identifying customer needs in user-generated content using token classification
Oliver Ettrich, Sven Stahlmann, Henrik Leopold, Christian Barrot
Topics & Concepts
Artifact (error)Computer scienceSecurity tokenUser-generated contentCustomer needsProcess (computing)Field (mathematics)Product (mathematics)Data scienceArtificial intelligenceWorld Wide WebSocial mediaComputer securityMarketingPure mathematicsGeometryMathematicsOperating systemBusinessSentiment Analysis and Opinion MiningService and Product InnovationDigital Marketing and Social Media