Humans and/or robots? Tourists’ preferences towards the humans–robots mix in the service delivery system
Stanislav Ivanov, Craig Webster, Faruk Seyitoğlu
Topics & Concepts
HospitalityRobotTourismContext (archaeology)Service (business)BusinessHospitality industrySample (material)MarketingService delivery frameworkPsychologyApplied psychologyComputer scienceArtificial intelligenceGeographyChromatographyChemistryArchaeologyAI in Service InteractionsSocial Robot Interaction and HRISharing Economy and Platforms