Patient experience with telehealth service in a mental health setting
Heeyoung Lee, Joshua D. Palmer, Prabir Mullick, Claudia Kiely
Topics & Concepts
TelehealthMental healthUsabilityTelemedicineMental health serviceService (business)Digital healthPatient experiencePatient satisfactionMedicinePandemicActive listeningPsychologyMental healthcareCoronavirus disease 2019 (COVID-19)NursingHealth carePsychiatryComputer scienceBusinessDiseaseInfectious disease (medical specialty)CommunicationPathologyHuman–computer interactionEconomicsEconomic growthMarketingTelemedicine and Telehealth ImplementationDigital Mental Health InterventionsCOVID-19 and Mental Health