Smartphone-Based Healthcare Apps for Older Adults in the COVID-19 Era: Heuristic Evaluation
Hamid Reza Saeidnia, Ali Ghorbi, Marcin Kozak, Claudiu Herteliu
Abstract
Many national governments have attempted to prevent and combat COVID-19 using mobile health (mHealth) technologies during the epidemic. During this time, governments began developing smartphone-based apps for prevention, call tracking, and monitoring people with COVID-19. An important question is, does everyone benefit from these technologies equally and fairly? To answer this question, we evaluated the user interface of smartphone-based apps developed during the COVID-19 era by considering their design for older adults, in order to determine whether social justice has been considered in the development of these apps.
Topics & Concepts
Mobile appsOrder (exchange)Health careInternet privacyComputer scienceHeuristicmHealthEconomic JusticeMobile deviceTelemedicineBusinessUser interfaceInterface (matter)Mobile technologyComputer securitySocial careDeveloping countryMEDLINESocial justiceOlder peoplePublic relationsEmerging technologiesDigital healthWorld Wide WebeHealthHealthcare systemMobile Health and mHealth ApplicationsCOVID-19 Digital Contact TracingTechnology Use by Older Adults