Impact of Social Customer Relationship Management on Sustainable Competitive Advantage of Commercial Banks in Jordan
Fadia Aref Bani-Hani, Atallah Fahed Alserhan, Faraj Mazyed Faraj Aldaihani, Ayman Ahmad Abu Haija, Mohammad Motasem Alrfai, Sameer Moh’d Tawfiq Khodeer, Sulieman Ibraheem Shelash Al-Hawary, Fu’ad Abdallah Al-Fakeh
Topics & Concepts
Competitive advantageBusinessOrder (exchange)Sample (material)Customer relationship managementUnit (ring theory)Test (biology)MarketingService (business)PopulationSustainable managementCustomer serviceOperations managementEngineeringSustainabilityFinanceMathematics educationDemographySociologyChromatographyPaleontologyEcologyMathematicsBiologyChemistryOrganizational and Employee PerformanceCustomer Service Quality and LoyaltyTechnology Adoption and User Behaviour