AI agents, agentic AI, and the future of sales
Gabriel R. Gonzalez, Johannes Habel, Gary K. Hunter
Topics & Concepts
Knowledge managementSales managementMarketingAutonomous agentCustomer experienceComputer scienceBalance (ability)BusinessCustomer relationship managementApplications of artificial intelligenceCustomer serviceProcess managementPublic relationsSociologyArtificial intelligenceIntelligent agentCustomer needsOrganizational changeAI in Service InteractionsArtificial Intelligence in Healthcare and EducationEthics and Social Impacts of AI