Investigating the critical success factors for integrating Lean Six Sigma and Industry 4.0
Nevien Khourshed
Abstract
Despite the wealth of material available on Lean Six Sigma (LSS) and Industry 4.0 (I4.0), integration of LSS with I4.0 is rarely discussed. This study seeks to fill this gap by studying the critical success factors (CSF) of integrating LSS with I4.0 to enhance organizational effectiveness and efficiency. The methods of quantitative research were used to carry out this investigation. In total, 733 questionnaires were collected from different departments: supply, production, and IT. The questionnaire was used to gather data regarding employees’ perceptions of the current state of LSS and I4.0 and the possibility of integrating LSS and I4.0 within their organizations. To integrate LSS with I4.0, it could be claimed that the CSFs of LSS that could be considered important for I4.0 implementation are utilization of the necessary procedures, techniques, knowledge, abilities, and experience to accomplish the project’s goals, employees committed to the organization, the organization gives rewards and appreciation to employees for meeting a pre-determined goal, explaining activities and releasing the results in a transparent manner, monitoring ongoing operations to make that the business is on schedule for achieving its goals and performance targets.