Attitudes of Bratislava citizens to be a crowd-shipping non-professional courier
Andrii Galkin, Tibor Schlosser, Silvia Cápayová, Jakub Takács, D. Kopytkov
Abstract
This paper provides a background for studying the willingness of ordinary travellers to work as an occasional courier. The aim of the research is to understand attitudes of Bratislava citizens to be a crowd-shipping non-professionals courier during their mobility. The factors influencing the potential willingness of people to become occasional couriers (non-professional couriers) for the delivery of goods using crowd-shipping technology were analysed. To obtain the original data, questionnaire as a method of data collection was used. The research results showed that the socio-demographic characteristics of non-professional couriers (age, income) and fee value significantly influence the decision to participate in the temporary delivery market. The regression relationship between these parameters and the maximum weight of the parcel (order quantity) was determined. The document helps to assess the potential of the courier market (motivation, incentives, and potential cost of the service) for companies that are going to use the crowd-shipping service.