Consumers and service robots: Power relationships amid COVID-19 pandemic
Ezgi Merdin‐Uygur, Selcen Öztürkcan
Abstract
Data availability: The data that support the findings of this study are available from the corresponding author upon reasonable request.
Topics & Concepts
Social distancePandemicCoronavirus disease 2019 (COVID-19)Power (physics)Service (business)Perspective (graphical)RobotBusinessDistancingService providerMarketingPsychologyPublic relationsPolitical scienceComputer scienceArtificial intelligenceMedicineInfectious disease (medical specialty)PathologyPhysicsDiseaseQuantum mechanicsAI in Service InteractionsPsychology of Moral and Emotional JudgmentSocial Robot Interaction and HRI