Patient Experience with In-Person and Telehealth Visits Before and During the COVID-19 Pandemic at a Large Integrated Health System in the United States
Ron D. Hays, Samuel A. Skootsky
Topics & Concepts
TelehealthMedicinePhonePandemicSpecialtyTelemedicineHealth careFamily medicinePatient experiencePatient satisfactionAmbulatory careMedical emergencyCoronavirus disease 2019 (COVID-19)NursingDiseasePhilosophyPathologyEconomicsInfectious disease (medical specialty)LinguisticsEconomic growthTelemedicine and Telehealth ImplementationPatient Satisfaction in HealthcareCOVID-19 and healthcare impacts