Litcius/Paper detail

An empirical investigation of users' switching intention to public service robots: From the perspective of PPM framework

Tao Chen, Siqi Li, Zhongping Zeng, Zhehao Liang, Yuxi Chen, Wenshan Guo

2024Government Information Quarterly24 citationsDOI

Topics & Concepts

RobotService (business)Context (archaeology)Key (lock)Government (linguistics)Public servicePerspective (graphical)BusinessPublic sectorService providerPublic service motivationKnowledge managementComputer scienceHuman–computer interactionPublic relationsMarketingArtificial intelligenceComputer securityPolitical scienceLawLinguisticsPaleontologyBiologyPhilosophyAI in Service InteractionsSharing Economy and PlatformsDigital Economy and Work Transformation