Robotic employees vs. human employees: Customers’ perceived authenticity at casual dining restaurants
Hanqun Song, Yao‐Chin Wang, Huijun Yang, Emily Ma
Topics & Concepts
CasualBusinessHospitalityMarketingService (business)Product (mathematics)AdvertisingHospitality industryTourismLawComposite materialPolitical scienceMaterials scienceMathematicsGeometryAI in Service InteractionsDigital Marketing and Social MediaHalal products and consumer behavior