Customer acceptance of frontline social robots—Human-robot interaction as boundary condition
Bin Ding, Yameng Li, Shah Jahan Miah, Wei Liu
Topics & Concepts
Service robotRobotService (business)Human–computer interactionComputer scienceHuman–robot interactionKnowledge managementBusinessProcess managementMarketingArtificial intelligenceAI in Service InteractionsSocial Robot Interaction and HRIService and Product Innovation