Dancing with service robots: The impacts of employee-robot collaboration on hotel employees’ job crafting
Yue Song, Mengying Zhang, Jiajing Hu, Xingping Cao
Topics & Concepts
Expectancy theoryHospitalityHospitality industryService (business)PerceptionMarketingPsychologyBusinessApplied psychologySocial psychologyTourismPolitical scienceLawNeuroscienceAI in Service InteractionsCyberloafing and Workplace BehaviorDigital Economy and Work Transformation