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Effectiveness of Virtual Reference Services in Academic Libraries: A Qualitative Study Based on the 5E Learning Model

Angel Lok Yi Tsang, Dickson K.W. Chiu

2022The Journal of Academic Librarianship53 citationsDOI

Topics & Concepts

Computer scienceFormalityZoomImmediacyUsabilityLibrary instructionPerceptionProcess (computing)MultimediaWorld Wide WebInformation literacyPsychologyMathematics educationHuman–computer interactionEngineeringNeuroscienceLinguisticsOperating systemEpistemologyPhilosophyLens (geology)Petroleum engineeringWeb and Library ServicesLibrary Science and Information LiteracyMobile Learning in Education
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