Litcius/Paper detail

Think like a robot: How interactions with humanoid service robots affect consumers’ decision strategies

Jiancai Liao, Jingya Huang

2023Journal of Retailing and Consumer Services55 citationsDOIOpen Access PDF

Topics & Concepts

Affect (linguistics)RobotHumanoid robotBusinessService (business)Service robotHuman–computer interactionMarketingComputer scienceKnowledge managementPsychologyArtificial intelligenceCommunicationAI in Service InteractionsSocial Robot Interaction and HRIEthics and Social Impacts of AI