ChatGPT and Personalized Learning: Opportunities and Challenges in Higher Education
Mohd Azman Abas, Sathi Eswari Arumugam, Melor Md Yunus, Karmila Rafiqah M. Rafiq
Abstract
This paper examines the potential opportunities and challenges of using Chat GPT in personalized learning in higher education. The paper begins by highlighting the problem of providing personalized learning experiences to meet the diverse needs and learning styles of students. Despite the increasing use of intelligent learning systems in personalized learning, there is a research gap in the specific use of Chat GPT in higher education. The objective of this paper is to discuss the potential opportunities and challenges of using Chat GPT in personalized learning and to provide insights and recommendations for its effective and responsible use in higher education. This paper adopts a comprehensive literature review methodology to synthesize the existing research on the topic. The findings reveal that Chat GPT can support personalized learning by providing immediate feedback, adapting to students' needs, and facilitating interactive and engaging learning experiences. However, there are concerns related to the accuracy, reliability, and ethical implications of its use. The implications of this paper suggests that educators, administrators, and policymakers need to be aware of the potential benefits and risks of using Chat GPT in personalized learning. The paper recommends that an ethical framework and guidelines be developed to guide its implementation and use in higher education.