Applications of Artificial Intelligence and Voice Assistant in Healthcare
Elaheh Ahanin, SADE ABU BAKAR, Huam Hon Tat
Abstract
The modern smart technology such as Artificial Intelligence (AI) is merging with humans’ physical lives and is going to change the way we live, work, and interact. AI in the healthcare sector is gaining attention from researchers, health professionals, and life sciences companies. The new technology advancement has brought various opportunities in electronic health (e-health) that allows healthcare to be accessible regardless of distance using information and communication technologies (ICTs) such as use of blood pressure telemonitoring service and voice assistants. Voice Assistant (VA) as an emerging technology in healthcare helps to reduce expenses, build loyalty, drive revenue, and it is especially beneficial amidst COVID-19 outbreak as healthcare will need to move towards more touch-free technologies post-pandemic. In this paper, we summarize the latest developments of applications of AI and VA in healthcare, and some basic knowledge regarding the techniques, the current state of this technology in healthcare, and possible developments in future, which potentially can transform many aspects of patient care.